Customer feedback management tool to reclaim your time

With Roadloom customer feedback management, you’ll have the confidence to build features your users actually want.

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Trusted by 1000+ of companies worldwide

Without Roadloom

Without feedback management life becomes chaotic

Customer feedback spirals into chaos with no clear structure

Scattered feedback across multiple channels leaves you guessing

Team wastes hours sorting through noise instead of taking action

Insights slip through the cracks, leading to costly mistakes

With Roadloom

Say goodbye to feedback chaos and gain clarity

No more frustration, centralize feedback and stay in control

Free your team from the overwhelm, automate and save hours

Resolve customer concerns faster and build unshakable trust

Deliver products with confidence & increase bottom line

Reduce churn by strengthening customer loyalty

What is customer feedback management?

It's all about centralizing and analyzing large amounts of feedback from multiple channels-saving teams hours and helping them build the right products.

Stop the frustration, bring customer feedback together

Centralize customer feedback from platforms like Intercom, Zendesk, and HubSpot to supercharge your product development. By shortening the feedback loop, you can deliver updates faster & stay ahead of competitors.

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Stop the frustration, bring customer feedback together

Gain "peace of mind" with structured customer feedback

Effortlessly send critical feedback to your prioritization board for smooth and focused planning. Stay organized, save time, and build what matters most to your customers.

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Gain "peace of mind" with structured customer feedback

Tired of long feedback conversations? Use AI

Transform lengthy customer interactions into concise, actionable insights. With Al-powered summarization, you can: Skip reading through extensive threads get the key points instantly.

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*Priority customer support

Tired of long feedback conversations? Use AI

Roadloom brings much-needed clarity and rationality to roadmaps through customer feedback."

Denis Sigal

CEO & Founder of Antisilo

With Roadloom Antisilo grew
2x faster.

Our customers choose us for a reason.
Look at our average.

Revenue increase

27%

Time saved per month

90h

Cut customer churn rate by

18%

Frequently asked questions

Which platforms can I integrate with the feedback centralization system?

Our system supports integrations with popular platforms like Intercom, Zendesk, HubSpot, and more. We are constantly adding new integrations to ensure you can gather feedback from all your key communication channels.

How does centralizing feedback improve my product development process?

One of the biggest risks in product development is building features that don't meet customer expectations or solve real problems. By centralizing feedback, you reduce the likelihood of wasting time and resources on features that don't add value.

How does centralizing feedback improve customer satisfaction?

Centralizing customer feedback is a powerful strategy that can significantly enhance customer satisfaction by providing a more organized, efficient, and responsive way to address customer needs. When feedback is stored in multiple places, it becomes fragmented and harder to analyze, leading to missed opportunities for improvement and slower response times. By bringing all customer feedback into a single, easily accessible platform, teams can quickly identify patterns, trends, and pain points.

How do I handle customer feedback?

Handling customer feedback effectively is crucial to improving your products or services, building stronger relationships with your customers, and staying competitive in the market. A well-organized approach to feedback allows you to address issues in a timely and efficient manner, ensuring that your customers feel heard and valued. When feedback is properly captured, categorized, and prioritized, businesses can take meaningful actions to resolve customer concerns, improve their offerings, and prevent recurring problems.